Terms & Conditions
General Information
1.1. This website is operated by Kanva. Throughout the site, the terms “we,” “us,” and “our” refer to Kanva.
1.2. By visiting our website or purchasing our products, you engage in our “Service” and agree to be bound by these Terms and Conditions.
1.3. We reserve the right to update, change, or replace any part of these terms by posting updates on this page. Your continued use of the site constitutes acceptance of those changes.
Mobile Terms of Service
Last updated: Feb. 11, 2026
The Pecan Moon mobile message service (the "Service") is operated by Pecan Moon (“Pecan Moon”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Pecan Moon’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Pecan Moon through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Pecan Moon. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18882179867 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Pecan Moon mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18882179867 or email help@pecanmoon.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
Eligibility
2.1. You must be at least 18 years old or have parental/guardian consent to use our website.
2.2. By agreeing to these terms, you confirm that all information provided by you is accurate and up-to-date.
Products and Services
3.1. Our products are described as accurately as possible on our website. However, we cannot guarantee that product descriptions, images, or other content are entirely error-free.
3.2. We reserve the right to modify or discontinue any product at any time without prior notice.
Orders and Payment
4.1. All orders are subject to acceptance and availability.
4.2. We reserve the right to refuse or cancel any order for reasons such as incorrect pricing or suspected fraudulent activity.
4.3. Payments must be made through the methods specified on our website.
Shipping and Delivery
5.1. Shipping times are estimates and may vary depending on your location.
5.2. Kanva is not responsible for delays caused by third-party couriers or customs.
5.3. For more details, please review our Shipping Policy.
Returns and Refunds
6.1. We accept returns for unused and unopened products within 30 days of delivery.
6.2. Refunds will be processed once the returned item is received and inspected.
6.3. For more details, please review our Return Policy.
Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Email:
example@email.com